Microsoft Surface owners reporting random sound issues
Microsoft’s Surface tablet has been out for a few weeks now, and in
general users have seemed very pleased with the tablet, despite the
current lack of quality apps available. However some units might be
affected by a strange issue that has not yet been resolved.
A thread at the Microsoft Answers web page is where a number of
Microsoft Surface owners are reporting having the following problem: the
tablet’s sound output gets muted for no apparent reason. Pressing the
volume rocker sets the volume back to its previous level, but the mute
button gets triggered again at some point, either randomly or after the
device is turned back on from sleep mode.
Speculation is that the
touch cover for the Microsoft Surface might be the problem since the
issue is present only if the accessory is in use. Microsoft
representatives have suggested some solutions, but so far, none of them
seem to work. Hopefully we will find a fix soon.